Once a week I receive this brochure in my mailbox. Buy stamps online with USPS.com! Simple and convenient! I keep tossing it in the trash. Waste of paper.

Well, one day, I found that I actually ran out of stamps. Not wanting to drive to the post office, I went to their website. I picked out the stamps I wanted then tried to checkout. The checkout system was so annoyingly long and complex. I had to create an account – sure, no problem. But their sign up process was so tedious, I quit in the middle of it. The next day, I really needed those stamps. So I resolved to finish the process online. Except I had to put in all this information (shipping, payment) before I could even see how much my total order was going to be. Finally, 20 minutes later, I finally reached the last page where I review my order and click to submit. Then I saw it. $1 for shipping and handling!? For stamps?! The US Postal Service seriously wants me to pay a dollar to deliver their own stamps?! Oh screw that.

Next morning, I drove my butt down to the post office.